Question 1

1. What is Simple Earn Flexible?

Accepted Answer

Simple Earn Flexible is a product that offers hourly or daily interest, with the option to redeem your funds at any time.

Question 2

2. How does Simple Earn Flexible work?

Accepted Answer

When you subscribe to the Earn product, the funds will be deducted from your spot account. The interest earned will be credited to your spot account daily, starting from the second day.

Question 3

3. How is the estimated daily interest calculated?

Accepted Answer

Daily interest = subscription amount × APR ÷ 365.,Daily interest distribution: After subscription, interest begins to accrue at 12:00 AM (UTC+8) the following day, and it will be credited to your spot account one day after the value date.,Hourly interest distribution: After subscription, the principal will start accruing interest in the next hour, and the interest will be credited to your spot account the hour after that.,Note: As the APR of some products fluctuates with the market, the daily interest is an estimate and is for reference only.

Question 4

4. How do I redeem funds from a Simple Earn Flexible product?

Accepted Answer

To redeem your funds, navigate to Assets > Orders > Earn Orders, and click Redeem on the product you want to redeem. Interest will no longer be accrued from the time you submit the redemption request.

Question 5

5. What is automatic subscription?

Accepted Answer

Every day at 3:00 PM (UTC+8), the available balance in your spot account will be automatically subscribed to Simple Earn Flexible. To cancel auto-subscription, simply disable the feature on the Subscription page.

Question 6

6. What is Simple Earn Fixed?

Accepted Answer

Simple Earn Fixed is a fixed-term product that offers users higher ROI compared to Simple Earn Flexible.

Question 7

7. What are the advantages of Simple Earn Fixed?

Accepted Answer

Low risk: Your locked assets will be fully returned, along with profits paid in the same coin. 
High ROI: Higher yields compared to Simple Earn Flexible products. 
Diverse investment solutions: You can choose to invest with your idle crypto assets for a fixed term, such as 30 or 60 days.

Question 8

8. Can I unlock Simple Earn Fixed in advance?

Accepted Answer

Upon maturity of the product, your principal will be automatically transferred to your Simple Earn Flexible account. Some Simple Earn Fixed products allow early redemption, but please note that early redemption may result in the loss of Earn interest. Actual redemption terms are subject to the rules outlined on the product page.

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