Bitget Card Eligibility and Application Process

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This article explains the eligibility requirements for the Bitget Card and provides a detailed guide on how to apply, what to expect after approval, and how to start using your card.

1. Bitget Card Eligibility

1.1 Who is eligible for the Bitget Card?

For now, the Bitget Card is made for VIP customers and by invitation only. To learn more about the Bitget VIP program, refer to the VIP program introduction. In the future, the card will be open to the public.

1.2 Restricted countries/regions

Based on the compliance requirements of Visa and the card issuer, we cannot issue Bitget physical/virtual Cards to users with identity documents or proof of address in the following countries/regions.

Code	Prohibited Country/region for Physical card	Code	Prohibited Country/region for Virtual card
RU	Russian Federation (Russia)	RU	Russian Federation (Russia)
UA	Ukraine	UA	Ukraine
HT	Haiti	HT	Haiti
LB	Lebanon	LB	Lebanon
ML	Mali	ML	Mali
NI	Nicaragua	NI	Nicaragua
VE	Venezuela (Bolivarian Republic of)	VE	Venezuela (Bolivarian Republic of)
AF	Afghanistan	AF	Afghanistan
BY	Belarus	BY	Belarus
BI	Burundi	BI	Burundi
CF	Central African Republic (the)	CF	Central African Republic (the)
CD	Congo (the Democratic Republic of the)	CD	Congo (the Democratic Republic of the)
CU	Cuba	CU	Cuba
ER	Eritrea	ER	Eritrea
GW	Guinea-Bissau	GW	Guinea-Bissau
IR	Iran (Islamic Republic of)	IR	Iran (Islamic Republic of)
IQ	Iraq	IQ	Iraq
KP	Korea (the Democratic People's Republic of)	KP	Korea (the Democratic People's Republic of)
LR	Liberia	LR	Liberia
LY	Libya	LY	Libya
MM	Myanmar	MM	Myanmar
RW	Rwanda	RW	Rwanda
SL	Sierra Leone	SL	Sierra Leone
SO	Somalia	SO	Somalia
SS	South Sudan	SS	South Sudan
SD	Sudan (the)	SD	Sudan (the)
SY	Syrian Arab Republic	SY	Syrian Arab Republic
YE	Yemen	YE	Yemen
ZW	Zimbabwe	ZW	Zimbabwe
BF	Burkina Faso	BF	Burkina Faso
CG	Congo	CG	Congo
CM	Cameroon	CM	Cameroon
JM	Jamaica	JM	Jamaica
MZ	Mozambique	MZ	Mozambique
SN	Senegal	SN	Senegal
TZ	Tanzania, United Republic of	TZ	Tanzania, United Republic of
PW	Palau	PW	Palau
UG	Uganda	UG	Uganda
HK	Hong Kong	HK	Hong Kong
SG	Singapore	SG	Singapore
USA	United States	USA	United States
ZA	South Africa	ZA	South Africa
MA	Morocco	MA	Morocco
PH	Philippines	PH	Philippines
PK	Pakistan	PK	Pakistan
ID	Indonesia	ID	Indonesia
HR	Croatia	CN	Mainland China
BA	Bosnia and Herzegovina
ME	Montenegro
MK	Republic of North Macedonia
RS	Serbia
SI	Slovenia
CN	Mainland China

Special instructions for users who are residents of India, Israel, Pakistan, or Nigeria:

Country/region	KYC 1 (Identity)	Proof of Address	Mailing address
India	Acceptable	Physical card: NoVirtual card: Yes	No
Israel	Acceptable	Physical card: NoVirtual card: Yes	No
Pakistan	Acceptable	Physical card: NoVirtual card: Yes	No
Nigeria	Acceptable	Physical card: NoVirtual card: Yes	No

• ID document holders from India, Israel, Pakistan, or Nigeria who cleared KYC Level 1 can proceed to the next level to apply for a Bitget Card.

• However, you must not submit a Proof of Address (PoA) from India, Israel, Pakistan, or Nigeria to apply for a physical card.

• The mailing address for physical card delivery must also be outside of India, Israel, Pakistan, or Nigeria.

2. Application Process

The applicant of the Bitget card is mandatorily required to clear:

• KYC level 1 (proof of identity), and

• KYC level 2 (proof of address) to apply for a Bitget card.

• The card Application process.

Any application from a user who has not passed KYC level 2 will be rejected.

2.1 Step 1: Complete KYC Level 1

• Customers logging into their Bitget account are required to complete KYC level 1 by verifying their identity information.

2.2 Step 2: Complete Level 2 Identity Verification and Security Settings

• To apply for a card, customers must complete KYC level 2 by uploading a proof of address (PoA) document dated within the last 3 months.

• Customers who have not passed KYC level 2 will need to go through the following process: Navigate to the Bitget Card dashboard and click Apply. You are required to complete the following security steps.

2.2.1 Proof of Address (PoA) explained

Accepted Proof of Address (PoA) document list is provided for illustrative purposes only. In summary, the most commonly accepted PoA documents are:

• Bank statements from the last 3 months

• Utility bills, such as water, electricity, cable internet, natural gas, from the last 3 months

• Note: the name in the applicant's Proof of Address (PoA) document needs to be completely consistent with the name of the identity information. Which means you can not borrow someone else's PoA for use.

2.2.2 KYC (PoA) address vs delivery address

• Both addresses must be the same for verification and delivery.

• However, due to Visa and issuer's compliance requirements, we do not support physical shipments to sanctioned countries, warring countries, and refer to Section 1.2 those countries that are banned from issuing a card.

2.3 Step 3: Submit Card Application

You may access the Bitget card application process only after your Level 2 KYC is cleared.

2.3.1 Page entrance

• Go to the Bitget Card dashboard and click “Apply” to proceed

2.3.2 Card Info.

• Embossed name: any name you want to print on the back of your Bitget Card. You can enjoy the freedom to decide what name to emboss on: it can be your legal name, nick name, or whatever name that you prefer.

2.3.3 Shipping address

• Please note that the shipping address must be 100% consistent with your KYC address, which is the address shown on your PoA document. Please make sure that you CAN receive a shipping delivery by yourself.

2.3.4 Card PIN

• Input your card PIN within 4-12 digits. That said, the most commonly used PIN is a 6-digit on a merchant POS machine or ATM machine.

2.3.5 Confirm information

• Click Confirm button if there's nothing wrong. Otherwise, please step back and correct information.

2.3.6 Application successful

3. What Happens after Success

3.1 Instant Use of Virtual Bitget Card

• Customers who succeed in the card application will find the Bitget Card option on the OTC Account page.

• Click Bitget Card to open the card management page, then select Card info to immediately view your card details, including the card number, expiry date, and CVV.

• You are free to use the virtual Bitget Card through supported wallets, such as Google Pay, Alipay, etc.

3.2 Physical Card Shipping Arrangement

• The physical card will then be shipped; depending on your delivery address, the estimated shipping time is subject to the courier company.

• Usually the physical card will arrive within 45 business days.

• If you haven't received the physical card beyond 45 business days, drop us an email at: card@bitget.com

4. How to Use

• The Bitget Card is connected to the OTC Account of the Bitget account, and each purchase will automatically consume the USDT balance in the OTC Account.

• Bitget card supports multi-currency spending. It can be used in more than 180 countries and regions around the world within the Visa network; Visa will automatically convert the local currency to USD, and then Bitget will convert the USD amount to USDT, which will be frozen and deducted from your OTC Account;

• Supported cryptocurrencies: currently Bitget Card only supports USDT, but will expand to support BTC, ETH, USDC, BGB and other mainstream cryptocurrencies in the future.

• Virtual card: mainly used for online shopping, supports binding Google Pay, Alipay, Wechat pay, Meituan, DDT, and other mainstream wallets; Wise (formerly TransferWise) is not supported.

• Physical card: can be used for POS machines, cash withdrawal at any ATM machine with a Visa logo, and supports various consumption modes such as contactless payment, chip card reading, or side swiping.

FAQs

1. Do I need KYC Level 2 to apply for the Bitget Card?

Yes, KYC Level 2 is required to apply for the Bitget Card. If you haven’t completed it before, the KYC Level 2 button will appear during the card application process.

2. What qualifies as Proof of Address (PoA)?

Accepted Proof of Address (PoA) documents include recent utility bills such as electricity, water, or gas bills, bank statements, and official correspondence from government authorities. All documents must be issued within the past three months and clearly show your name and address.

3. Do the KYC (PoA) address and the delivery address have to match?

No, the address provided in KYC (PoA) does not need to match the delivery address. Users may choose a different address for card delivery as long as it is located in a supported region.

4. What is the process if I haven’t passed/completed KYC Level 2 yet?

If KYC Level 2 has not been completed, the system will guide you through the verification process during your Bitget Card application. You will be required to upload a valid Proof of Address and wait for the review to be completed, which typically takes 1 business day.

5. Can I apply if I reside in a restricted country?

No, users whose identity documents or Proof of Address are associated with restricted countries will not be eligible to apply for the Bitget Card. Please refer to the restricted countries table for the complete list of unsupported regions.

6. What if my application is rejected?

Applications may be rejected for several reasons, including incomplete or incorrect KYC information, submission of invalid or outdated Proof of Address, or uploading unclear documents. Rejections may also occur if the application originates from a restricted country or region.

7. Are there any fees for applying for the Bitget Card?

There is no application fee for the Bitget Card. The first virtual and physical cards are free of charge. However, replacement fees will apply if a physical card is lost or damaged.

8. How do I track my physical card delivery?

Once shipped, you will receive a tracking number via email or in-app notification. Delivery typically takes 45 business days, depending on your location.